Table 1

Workplace Incivility Scale-12

The following variable(s) measured from 1 (never) to 5 (daily)
  1. How often have you experienced or witnessed someone be condescending toward you or a co-worker?
  2. How often have you experienced or witnessed someone ignore or show no interest in your or a co-worker’s opinion?
  3. How often have you experienced or witnessed someone address you or a co-worker in an unprofessional manner?
  4. How often have you experienced or witnessed someone speak to you or a co-worker in a loud, angry, or hostile manner?
  5. How often have you experienced or witnessed someone doubt your or a co-worker’s judgment on a matter in which you/they have responsibility?
  6. How often have you experienced or witnessed some subject you or your co-worker to negative comments about your/their intelligence or competence?
  7. How often have you experienced or witnessed someone subject you or your co-worker to excessively harsh criticism about your/their work?
  8. How often have you experienced or witnessed someone inappropriately interrupt you or a co-worker?
  9. How often have you experienced or witnessed someone interfere with you or your co-worker’s activities?
 10. How often have you experienced or witnessed someone blame you or your co-workers for other people’s mistakes?
 11. How often have you experienced or witnessed someone reject your order/advice or refuse to listen to your requests?
 12. How often have you experienced or witnessed someone not keep you fully informed of important details (either by accident or intentionally)?