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Intervening at the Entry Point: Differences in How CIT Trained and Non-CIT Trained Officers Describe Responding to Mental Health-Related Calls

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Abstract

In response to challenges officers face with mental health-related calls, police departments are implementing specialized response programs like Crisis Intervention Teams (CIT). CIT is gaining support for its promise to promote safe, respectful interactions with police and individuals with mental illnesses. This paper outlines the results of a qualitative study investigating the impact of CIT. We found difference in CIT and non-CIT officers’ response tactics to mental health-related calls and assessments of danger. CIT officers described a broader understanding of exhibited behaviors and considered more options when deciding the outcomes of calls. Implications and directions for future research are discussed.

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Acknowledgments

Work was supported by NIMH R34 MH081558.

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Correspondence to Kelli E. Canada.

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This data was provided by and belongs to the Chicago Police Department. Any further use of this data must be approved by the Chicago Police Department. Points of view or opinions contained within this document are those of the authors and do not necessarily represent the official position or policies of the Chicago Police Department.

The contents are solely the responsibility of the authors and do not necessarily represent the official views of NIH.

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Canada, K.E., Angell, B. & Watson, A.C. Intervening at the Entry Point: Differences in How CIT Trained and Non-CIT Trained Officers Describe Responding to Mental Health-Related Calls. Community Ment Health J 48, 746–755 (2012). https://doi.org/10.1007/s10597-011-9430-9

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  • DOI: https://doi.org/10.1007/s10597-011-9430-9

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