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Research ArticleRegular Article

U.S. Department of Justice Investigation of a State Psychiatric Hospital

Charles C. Dike, Barbara A. Bugella and Marc Hillbrand
Journal of the American Academy of Psychiatry and the Law Online July 2023, JAAPL.230009-23; DOI: https://doi.org/10.29158/JAAPL.230009-23
Charles C. Dike
Dr. Dike is Associate Professor of Psychiatry, Yale University School of Medicine, New Haven, CT, and Medical Director, Office of the Commissioner, Connecticut Department of Mental Health and Addiction Services, Hartford, CT. Ms. Bugella is CEO, Bugella Behavioral Healthcare Consulting, LLC, Berlin, CT. Dr. Hillbrand is Assistant Clinical Professor of Psychiatry, Yale University School of Medicine, New Haven, CT.
MD, MPH
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Barbara A. Bugella
Dr. Dike is Associate Professor of Psychiatry, Yale University School of Medicine, New Haven, CT, and Medical Director, Office of the Commissioner, Connecticut Department of Mental Health and Addiction Services, Hartford, CT. Ms. Bugella is CEO, Bugella Behavioral Healthcare Consulting, LLC, Berlin, CT. Dr. Hillbrand is Assistant Clinical Professor of Psychiatry, Yale University School of Medicine, New Haven, CT.
RN, MSN, MBA
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Marc Hillbrand
Dr. Dike is Associate Professor of Psychiatry, Yale University School of Medicine, New Haven, CT, and Medical Director, Office of the Commissioner, Connecticut Department of Mental Health and Addiction Services, Hartford, CT. Ms. Bugella is CEO, Bugella Behavioral Healthcare Consulting, LLC, Berlin, CT. Dr. Hillbrand is Assistant Clinical Professor of Psychiatry, Yale University School of Medicine, New Haven, CT.
PhD
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    Table 1

    Comparison of Regulatory/Monitoring Bodies

    Monitoring AgencyCMSaTJCbDOJc
    Investigation triggered by a Sentinel EventSometimesSometimesAlways
    Routine and ongoing survey as part of conditions of participationYesYesNo
    Compliance with federal regulatory standards for hospitalsSets and ensures compliance with conditions of participationMeets or exceeds CMS conditions of participation through establishment of elements of performanceEstablishes own standards
    ParticipationVoluntaryVoluntaryInvoluntary
    Effect of hospital’s certificationDeems hospital eligible to receive Medicare and Medicaid reimbursementsDeems hospital eligible to receive Medicare and Medicaid reimbursementsPrevents closure of hospital
    Hospital ExpensesNo payment for regulationPays TJC a fee to be included in the survey processPays DOJ consultants for ongoing monitoring of process until compliance with settlement agreement is reached
    Regulatory or survey processCollaborativeCollaborativeAdversarial
    Attorneys as part of team of investigators/surveyorsNoNoYes
    Investigation or survey based on court order or settlement agreementNoNoYes
    Finite period of investigation or survey known at startYesYesYes
    State and privately owned hospitals affectedYesYesNo (only state hospitals)
    Survey initiated as a result of a complaintYesYesYes
    • ↵aCMS: Centers for Medicare and Medicaid Services.

    • ↵bTJC: The Joint Commission.

    • ↵cDOJ: Department of Justice.

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    Table 2

    Example of Psychotropic Medication Use Measure from Settlement Agreement3

    By 18 months from the effective Date hereof, CVHa shall develop and implement policies and/or guidelines to ensure system-wide monitoring of the safety, effectiveness, and appropriateness of all psychotropic medication use, consistent with generally accepted professional standards of care. In particular, policies and/or guidelines shall address:
    A. monitoring of the use of psychotropic medications to ensure that they are: 1.) specifically matched to current, clinically justified diagnoses; 2.) prescribed in therapeutic amounts, as dictated by the needs of the individual patient; 3.) tailored to each individual's clinical needs; 4.) monitored for effectiveness against the objectives of the individual’s treatment plan; 5.) monitored appropriately for side effects; and 6.) properly documented;
    B. monitoring of the use of PRN medications to ensure that these medications are clinically justified and administered on a time-limited basis, and not used as a substitute for adequate treatment of the underlying cause of the individual’s condition;
    C. monitoring of the use of benzodiazepines, anticholinergics, and polypharmacy to ensure clinical justification and attention to associated risks;
    D. appropriate use of psychotropic medications with attention to side effects;
    E.  timely identification, reporting, data analyses, and follow up remedial action regarding adverse drug reactions reporting (“ADR”);
    F.  drug utilization evaluation (“DUE”) in accord with established, up-to-date medication guidelines;
    G. documentation, reporting, data analyses, and follow up remedial action regarding actual and potential medication variances (“MVR”);
    H. tracking of individual and group practitioner trends, including data derived from monitoring of the use of PRNs, benzodiazepines, anticholinergics, and polypharmacy, and of ADRs, DUE, and MVR;
    I.   feedback to the practitioner and educational/corrective actions in response to identified trends, when indicated; and
    J.   use of information derived from ADRs, DUE, MVR, and providing such information to the Pharmacy & Therapeutics, Therapeutics Review, and Mortality and Morbidity Committees (Ref. 3, p 13–14)
    • aCVH: Connecticut Valley Hospital.

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Journal of the American Academy of Psychiatry and the Law Online: 53 (1)
Journal of the American Academy of Psychiatry and the Law Online
Vol. 53, Issue 1
1 Mar 2025
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U.S. Department of Justice Investigation of a State Psychiatric Hospital
Charles C. Dike, Barbara A. Bugella, Marc Hillbrand
Journal of the American Academy of Psychiatry and the Law Online Jul 2023, JAAPL.230009-23; DOI: 10.29158/JAAPL.230009-23

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U.S. Department of Justice Investigation of a State Psychiatric Hospital
Charles C. Dike, Barbara A. Bugella, Marc Hillbrand
Journal of the American Academy of Psychiatry and the Law Online Jul 2023, JAAPL.230009-23; DOI: 10.29158/JAAPL.230009-23
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    • Abstract
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    • Regulation of State Psychiatric Hospitals
    • Hospital’s Response and Staff’s Reactions
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Keywords

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